Contact
Contact Origin Jersey
Need help with your order, tracking, sizing, or a product question? We're here to help.
Before contacting us, please check your order confirmation email for your order number and tracking details. If your order has shipped, tracking may take 24–72 hours to update after the carrier receives the package.
Email Support
support@originjersey.com
For the fastest help, include:
- Your order number
- The email used at checkout
- A short description of the issue
- Clear photos if your item arrived damaged, defective, misprinted, or incorrect
Response Time
We usually respond within 1–2 business days.
During high-volume periods, launches, or holiday seasons, replies may take a little longer. Sending multiple emails may move your request lower in the queue, so please send one clear message with all details included.
Order Tracking
If you are looking for tracking, please visit our Track Your Order page.
Your jersey is made to order, so please allow 2–5 business days for production before shipping. Once your order ships, you'll receive tracking by email.
Returns, Damage, or Incorrect Items
Because each jersey is made to order, we cannot accept returns for wrong size, change of mind, or buyer's remorse.
If your item arrives damaged, defective, misprinted, or incorrect, contact us within 7 days of delivery with your order number and clear photos. We'll review the issue and help make it right if it qualifies.
Sizing Help
Our jerseys have an athletic fit. For a regular fit, choose your usual size. For a looser streetwear fit, we recommend sizing up.
Please check the size guide before placing your order.
Brand Note
Origin Jersey creates independent fanwear-inspired designs. We are not affiliated with any official football federation, club, tournament, league, player, or brand.